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Online Patient Request Tool
If you are our patient and would like to request your medical records, please click on the link below to complete your request for medical records. You will be required to provide a valid email address and a government-issued ID.
Third-Party Requesters Submit Here
ShareCare FAQs
When will my online medical record request be ready?
Your records will be ready in 5-7 business days from the receipt of your electronic request.
How do I check the status of my request?
Go to https://recordstatus.sharecare.com
How do I pay for my records and/or radiology images?
Go to: https://payonline.hds.sharecare.com/#!/patients
How do I contact Customer Service?
You may call: 858-244-1811
“Heidi and her team provide excellent customer service. The scheduler, check-in, and billing are efficient and considerate. Heidi and her assistant are knowledgeable, kind, and respectful! Thank you!”
Anonymous